Frequently Asked Questions
Have any questions?
Wondering how our sessions work? Confused about the enrolment process? Browse our collection of frequently asked questions. If you cannot find the answer to your question here, please contact us.
How does online tutoring work?
Our online tutoring sessions are just like face-to-face sessions, but much more convenient! Learn from the comfort of your own home, at a time and day convenient to you. All sessions are conducted via a secure video conferencing platform. Read our online tutoring guide to learn more.
Do I need to download any software?
No. All that is required is a good internet connection, as well as microphone and webcam functionality. Our online sessions do not require an account for access.
How do I access sessions?
Once session bookings are confirmed, you will receive a link with instructions detailing how to connect to your sessions.
Are there any sibling discounts?
Of course! We offer discounted sessions for siblings or when multiple sessions are booked in advance. Please contact us for more information.
Are there any discounts if I book multiple sessions per week?
Yes! Multiple sessions are discounted $5/session when 4 or more sessions are booked in advance.
How do I cancel a session?
If you wish to cancel a session, please contact us at least 24 hours prior to the scheduled session for a full refund. As per our Student Agreement, if notice is not received within 24 hours, no refund will be given.
How do I reschedule a session?
If you wish to reschedule a session, please contact No Nonsense Tutoring at least 4 hours prior to the scheduled session, and we will reschedule the session at a time/day agreed by both the student and tutor. As per our Student Agreement, if notice is not received within 4 hours, no refund will be given.
How long do sessions last?
Sessions run for a duration of 52 minutes. If requested, we also offer shorter or longer sessions depending on your needs.
Will I have the same tutor for each session?
Yes, you will have the same tutor during each session. Once scheduling is confirmed for the first session, we will choose the most suitable tutor for you. However, there may be some circumstances during which your tutor may be unavailable, and a temporary tutor will be allocated. Please note, we have different tutors for primary, secondary and senior sessions.
How are tutors selected?
All our tutors have passed a 3 step review progress, which involves validating their tutoring experience and credentials. Tutors have been selected based on their educational experience, academic background, knowledge of the K-12 Australian curriculum, personality, motivation and reliability. Every tutor has a valid working-with-children clearance.
What type of tutors are available?
Our tutors are a combination of experienced educators, university graduates with relevant degrees and university students studying disciplines such as advanced mathematics and physics.
How much does each session cost?
Costs of sessions vary depending on subject and year level. We offer discounts for sessions booked in advance as well as term packages, click here for more info. Please contact us to discuss pricing in further detail.
When can I schedule sessions?
Sessions can be scheduled 7 days a week, from 6am to 9pm.
What do people say about No Nonsense Tutoring?
No Nonsense Tutoring is a 5-star rated online tutoring service. With a strong focus on student success and improving confidence, it’s no wonder we have so many highly rated reviews. Click here to read some of our testimonials.
Do you offer any test preparation services?
Of course! We provide learning materials and practice questions to assist with NAPLAN preparation, ATAR exam tutoring as well as selective school exam tutoring.
Is our tutoring 1-on-1 or with a group?
We offer 1-on-1 online sessions to best suit individual learning styles and capabilities.
Is our tutoring 1-on-1 or with a group?
We offer 1-on-1 online sessions to best suit individual learning styles and capabilities.
Can I focus on a specific area in English, mathematics or physics.
Absolutely! Our tutors will deliver personalised learning sessions during which relevant topics areas can be focused on. For example, during an English session, spelling or reading can be the main focus for the duration of the session.
Do I need to supply the tutor with relevant school content/questions?
Of course not! We will provide all the necessary materials, worksheets and content to ensure key concepts and ideas from the National Australian English, Mathematics and science curricula are covered. Our tutors will also identify and address any knowledge gaps you may have.
Discover how our tutoring methods can help you!
Personalised Online English, Mathematics & Science Tutoring | Foundation – Year 12
We’ve helped students across Australia improve their confidence and achieve their academic goals
Tanisha Wakefield21 November 2024Trustindex verifies that the original source of the review is Google. Anna was wonderful! She was kind and adapted the session to meet my son's needs perfectly! Our first session and certainly not our last. Thank you Anna! indaka somasiri3 September 2024Trustindex verifies that the original source of the review is Google. We are incredibly pleased with the tutoring service by Anna. Our son has shown significant improvement in his confidence and skills in both Maths and English since starting lessons. Piper Garvie1 September 2024Trustindex verifies that the original source of the review is Google. I would highly recommend Kira as a tutor for university students doing intro math courses. Coming from someone that doesn’t ask for help easily and struggling a massively with math, Kira is so helpful and patient! I’m starting to really enjoy math thanks to her! Shashank Parsewar22 June 2024Trustindex verifies that the original source of the review is Google. Amazing tutoring experience I highly recommend this tutoring service. Very knowledgeable, patient and really takes the time to make sure you've understood the content and you'll get the best out of your session. Tabatha Bennett6 June 2024Trustindex verifies that the original source of the review is Google. My daughter has shown significant progress thanks to Anna's support during her transition from primary to high school. With Anna's help, she smoothly adjusted to high school life, and her grades have noticeably improved. She enjoyed her tutoring sessions, and the extra support has made a significant difference. Shania Waters5 June 2024Trustindex verifies that the original source of the review is Google. Kirallie helped me throughout my university statistics course and made everything 10x easier to understand. She helped with my understanding and most importantly my confidence! She is very flexible, responsive, patient and nothing is ever an issue. I could not recommend her enough, thank you! Debbie Rowley17 May 2024Trustindex verifies that the original source of the review is Google. Anna has been tutoring my grandson in preparation for the High School Selective Test and his progression to Year 7. She has been very professional and extremely caring and helpful. He is enjoying working with her and is showing good progress. I would have no hesitation in recommending you use No Nonsense Tutoring. Thank you Anna. Robert Petrov1 February 2024Trustindex verifies that the original source of the review is Google. Excellent tutors and very professional. Patricia Lleras5 August 2023Trustindex verifies that the original source of the review is Google. My son who is 9 years old had a wonderful experience with Non sense Tutoring. Anna was very patient with my son, and she was very clear and engaging with her activities. Mariano really enjoyed her tutoring time with Anna. She is very professional, at the end of the sessions she explained in detail what are my sons areas of improvement and which are the ones he is doing ok.Load more