Frequently Asked Questions

Have any questions?

Wondering how our sessions work? Confused about the enrolment process? Browse our collection of frequently asked questions. If you cannot find the answer to your question here, please contact us.

How does online tutoring work?

Our online tutoring sessions are just like face-to-face sessions, but much more convenient! Learn from the comfort of your own home, at a time and day convenient to you. All sessions are conducted via a secure video conferencing platform. Read our online tutoring guide to learn more.

Do I need to download any software?

No. All that is required is a good internet connection, as well as microphone and webcam functionality. Our online sessions do not require an account for access.

How do I access sessions?

Once session bookings are confirmed, you will receive a link with instructions detailing how to connect to your sessions.

Are there any sibling discounts?

Of course! We offer discounted sessions for siblings or when multiple sessions are booked in advance. Please contact us for more information.

Are there any discounts if I book multiple sessions per week?

Yes! Multiple sessions are discounted $5/session when 4 or more sessions are booked in advance.

How do I cancel a session?

If you wish to cancel a session, please contact us at least 24 hours prior to the scheduled session for a full refund. As per our Student Agreement, if notice is not received within 24 hours, no refund will be given.

How do I reschedule a session?

If you wish to reschedule a session, please contact No Nonsense Tutoring at least 4 hours prior to the scheduled session, and we will reschedule the session at a time/day agreed by both the student and tutor. As per our Student Agreement, if notice is not received within 4 hours, no refund will be given.

How long do sessions last?

Sessions run for a duration of 52 minutes. If requested, we also offer shorter or longer sessions depending on your needs.

Will I have the same tutor for each session?

Yes, you will have the same tutor during each session. Once scheduling is confirmed for the first session, we will choose the most suitable tutor for you. However, there may be some circumstances during which your tutor may be unavailable, and a temporary tutor will be allocated. Please note, we have different tutors for primary, secondary and senior sessions.

How are tutors selected?

All our tutors have passed a 3 step review progress, which involves validating their tutoring experience and credentials. Tutors have been selected based on their educational experience, academic background, knowledge of the K-12 Australian curriculum, personality, motivation and reliability. Every tutor has a valid working-with-children clearance.

What type of tutors are available?

Our tutors are a combination of experienced educators, university graduates with relevant degrees and university students studying disciplines such as advanced mathematics and physics.

How much does each session cost?

Costs of sessions vary depending on subject and year level. We offer discounts for sessions booked in advance as well as term packages, click here for more info. Please contact us to discuss pricing in further detail.

When can I schedule sessions?

Sessions can be scheduled 7 days a week, from 6am to 9pm.

What do people say about No Nonsense Tutoring?

No Nonsense Tutoring is a 5-star rated online tutoring service. With a strong focus on student success and improving confidence, it’s no wonder we have so many highly rated reviews. Click here to read some of our testimonials.

Do you offer any test preparation services?

Of course! We provide learning materials and practice questions to assist with NAPLAN preparation, ATAR exam tutoring as well as selective school exam tutoring.

Is our tutoring 1-on-1 or with a group?

We offer 1-on-1 online sessions to best suit individual learning styles and capabilities.

Is our tutoring 1-on-1 or with a group?

We offer 1-on-1 online sessions to best suit individual learning styles and capabilities.

Can I focus on a specific area in English, mathematics or physics.

Absolutely! Our tutors will deliver personalised learning sessions during which relevant topics areas can be focused on. For example, during an English session, spelling or reading can be the main focus for the duration of the session.

Do I need to supply the tutor with relevant school content/questions?

Of course not! We will provide all the necessary materials, worksheets and content to ensure key concepts and ideas from the National Australian English, Mathematics and science curricula are covered. Our tutors will also identify and address any knowledge gaps you may have.